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剑桥大年夜学德律风英语白话教程Unit 08 义务12

kira86 于2019-09-24发布 l 已有人浏览
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剑桥大年夜学德律风英语白话教程UNIT 08 HANDLING COMPLAINTS 处理赞扬, Task 12,到期未收到货后致电催单、收费纰谬时致电。
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Unit 08-Task 12

第8单位 义务12

1 Hello, I'm ringing from Beckford Services. You promised our order would be with us by last Friday, and it still hasn't arrived.

你好,我这里是贝克福德办事公司。贵方准予上个星期五将货送到,但我们如今还没有收到货。

Yes, it's order number 78651. We told you how urgent the order was when we placed it. Can you tell me what the problem is? Yes, please do. As soon as possible.

订单号是78651.我们下单的时辰就曾经说过了这笔订单很急。请告诉我出了甚么成绩?好的,请尽快。

2 Hello, I'm calling because I think you've made a mistake with the invoice you've sent us. You've charged us far too much. Yes, it's 340162, dated the 16th of November, and you've charged us €2,450!

你好,我打德律风来是想说你们寄给我们的发票上有缺点。你们收费也贵太多了。没错,是340162,时间是11月16日。你们居然收了2450欧元!

We were only expecting to pay €1,450.

我们本认为只需1450欧元就够了。

Yes, please call as soon as you can. Goodbye.

好,请尽快回电,再会。

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